Boring But Necessary Terms & Conditions
Payment policy
Invoices must be paid within 30 days of receipt. A late payment interest rate of 8.00% per annum, which equates to a daily rate of 0.022%, will be added to overdue invoices.
For new clients
50% is due upon acceptance of the quote to secure the booking, the remaining 50% is due upon project completion.
For existing clients – projects
100% is due upon project completion.
For existing clients – ongoing
Billed on a monthly basis, and invoiced on the last day booked.
Cancellation policy
For cancellations 1-3 days notice, 50% of the total will be owed.
For cancellations with less than 24 hours notice, 100% of the total will be owed.
For cancellation midway through a project, all work done so far will be supplied to the client, and payment will be an equitable amount to reflect this. Any 50% deposit is non-refundable.
AOB
One day equals 9am – 5pm GMT, Monday-Thursday.
We would like to include the work completed on our portfolio page, including your company logo and a follow-back link. If you would prefer us not to, please let us know.